To resolve this issue, contact the local system administrator to determine whether Windows Update access is disabled by Group Policy settings. Resolution For corporate users who are connected to a corporate network This issue occurs if Windows Update is turned off by one of the following settings: The Windows Update Service is unavailable. You receive a message that is similar to the following: When you click the Automatic Updates Control Panel tool, the Automatic Updates settings are unavailable. Additionally, you do not receive critical updates from Windows Update or from Microsoft Update.ĭevice Manager does not automatically install driver updates from Windows Update or from Microsoft Update. The Automatic Updates tab is missing in the System Properties dialog box.Īfter you configure Automatic Updates, you are not notified about critical updates. The Windows Update shortcut or Microsoft Update shortcut is missing on the Tools menu in Microsoft Internet Explorer. The Windows Update shortcut or Microsoft Update shortcut is missing on the Start menu. Windows Update was disabled by your system administrator.